Cookie Policy

Last updated: 07/25/2025

At Basaè Naturals, we respect your privacy and are committed to maintaining transparency about how we collect and use your data. This Cookie Policy explains what cookies are, how we use them on our website (www.basaenaturals.co.za), and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help the site remember your actions and preferences (such as login, language, and other display settings) so you don’t have to re-enter them whenever you return to the site or browse from one page to another.

2. Why We Use Cookies

We use cookies to:

• Ensure the proper functioning of our website

• Enhance your browsing experience

• Analyze website traffic and usage patterns

• Enable e-commerce functions such as shopping carts and checkout

• Remember your preferences and settings

• Serve relevant promotions and track the effectiveness of our marketing efforts

3. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include functions such as page navigation, secure log-in, and order processing.

b. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information. This data allows us to improve the site’s performance and user experience.

c. Functionality Cookies

These cookies enable the website to provide enhanced features and personalization, such as remembering your language or region.

d. Marketing & Advertising Cookies

We may use these cookies to deliver ads relevant to your interests and to measure the effectiveness of our advertising campaigns. They may be set by us or third-party platforms (like Facebook or Google).

4. Third-Party Cookies

Some cookies may be placed by third-party services that appear on our website, such as:

• Google Analytics for usage tracking

• Facebook Pixel for marketing optimization

• Instagram/TikTok plugins for social media integration

These third parties may use cookies in accordance with their own privacy and cookie policies.

5. Managing Your Cookie Preferences

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to disable them.

To manage or delete cookies:

• Visit your browser’s settings (Chrome, Firefox, Safari, etc.)

• Adjust your cookie preferences or clear existing cookies

Please note: Disabling certain cookies may affect the functionality and performance of the website, especially with regard to placing orders or saving your preferences.

6. Updates to This Cookie Policy

We may update this Cookie Policy occasionally to reflect changes in technology, legal requirements, or our data practices. Updates will be posted on this page with a revised “Last updated” date.

7. Contact Us

If you have any questions or concerns about this Cookie Policy or how we use cookies, please contact us at:

📍 Basaè Naturals
Fourways, Johannesburg, South Africa
📧 info@basaenaturals.co.za
📞 +27 (71) 127-9467
📱 Instagram/TikTok: @basae.naturals