Choosing between an existing software product and a custom build comes down to four questions.
1. How standard is the process?
If your workflow matches common practice, a mature product will be faster and cheaper to adopt.
2. Is the software your competitive advantage?
If the way you work is what sets you apart, custom software protects and amplifies it.
3. What must it integrate with?
List the systems it needs to talk to. Integration effort often decides the total cost.
4. What is the total cost over three years?
Compare subscriptions, licences, development, hosting and maintenance — not just the first invoice.
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