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Last Updated: 07/25/2025
Basaè Naturals (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.basaenaturals.co.za, make a purchase, or interact with us.
By using our website, you agree to the practices described in this policy.
We may collect the following types of information:
Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party providers)
IP address
Browser type
Device type
Pages visited and time spent on the site
Cookies and usage data
We use the information we collect to:
Process and fulfill orders
Provide customer support
Send order confirmations, updates, and newsletters
Improve our website, products, and services
Prevent fraudulent transactions and ensure website security
Respond to inquiries or feedback
Comply with legal obligations
We do not sell, rent, or trade your personal information.
We may share your information with:
Trusted third-party service providers (e.g., payment processors, shipping companies)
Law enforcement or regulatory authorities when required by law
Marketing platforms (like email newsletter providers) with your consent
All third parties are required to handle your data with the same level of protection we maintain.
We use cookies and similar technologies to:
Enable essential site functions
Understand user behavior to improve your experience
Track analytics and marketing performance
You can adjust your browser settings to decline cookies, though some features may not function properly.
We implement industry-standard security measures, including SSL encryption, to protect your information. However, no online method is 100% secure, and we cannot guarantee absolute security.
Under South African POPIA (Protection of Personal Information Act), you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to processing for direct marketing purposes
Withdraw consent at any time
To exercise your rights, contact us at info@basaenaturals.co.za.
Our website and products are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us personal data, please contact us immediately.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date. Continued use of the website means you accept those changes.
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
📍 Basaè Naturals
Fourways, Johannesburg, South Africa
📧 info@basaenaturals.co.za
📞 +27 (71) 127-9467
📱 Instagram/TikTok: @basae.naturals
We’ll email you a voucher worth R10 off your first order over R50.
We’ll email you a voucher worth R10 off your first order over R50.
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